FAQ

Frequently Asked Questions – Hot Air Balloon Flights in the Cradle of Humankind

General Flight Questions

1. Where do the hot air balloon flights take place?
All flights take off from the breathtaking Cradle of Humankind, a UNESCO World Heritage Site just outside Johannesburg and Pretoria.

2. What time do the flights start?
Hot air balloon flights take place at sunrise when winds are calmest, ensuring safe conditions and the best views over the Cradle of Humankind.

3. How long does a hot air balloon flight last?
The flight itself lasts about 1 hour. You’ll witness your balloon being rigged and inflated before take-off, enjoy the stunning sunrise from the sky, and experience a thrilling landing. From arrival to post-flight breakfast at Kloofzicht Lodge, the full experience typically takes 3–4 hours.

Weather & Safety

4. Are hot air balloon flights safe?
Yes! Safety is our top priority. AirVentures is a fully licensed non-scheduled airline, registered with the South African Civil Aviation Authority (SACAA) - Air Service Licence number N873D & G874D, and flown by experienced, licensed pilots. Flights only operate in suitable weather conditions.

5. What happens if the weather is bad on the day of my flight?
If conditions aren’t safe, your flight will be rescheduled for a convenient date. Perfect weather ensures a smooth and enjoyable experience, so it’s always worth the wait.

6. Is there an age or height requirement?
Children must be over 120 cm (1.2 m) tall, 7 years or older, and able to stand unassisted to fly. This ensures they can safely see over the basket edge.

7. Can pregnant women or people with medical conditions fly?
Pregnant women cannot fly due to safety considerations. If you have a medical condition, please consult your doctor before booking.

Booking & Payment

8. How do I book a hot air balloon flight?
Book online via our website or contact us directly. We’ll provide a secure payment link or bank details, along with a booking form to confirm your details.

9. Are private or group flights available?
Yes! AirVentures offers exclusive flights for two as well as group options. Our largest balloons carry up to 16 passengers, ensuring comfort and plenty of space for everyone. Specify your preference when enquiring.

10. Do you sell gift vouchers, and how long are they valid?
Yes, gift vouchers are available and valid for 12 months from the date of purchase—perfect for birthdays, anniversaries, or special occasions.

Preparation & What to Bring

11. What should I wear?
Dress for the weather: long pants, comfortable shoes, a jacket if it’s cool, and a hat. Avoid loose items that could get caught during flight.

12. What should I bring?
Bring your booking confirmation, a camera or smartphone for photos, and your sense of adventure!

After the Flight

13. Is breakfast included?
Yes! After landing, enjoy a gourmet five-star breakfast at Kloofzicht Lodge, celebrating your unforgettable flight.

14. Where does the flight end, and how do we return?
Our ground crew follows the balloon and will collect you at the landing site, returning you safely to the lodge.

Transfers & Logistics

15. Do you offer hotel transfers?
Yes, transfers from Johannesburg and Pretoria hotels are available at an additional cost. Please provide your hotel details when booking.

16. What time should I arrive at the meeting point?
Your exact meeting time will be confirmed the day before your flight. Please arrive promptly to ensure a smooth experience.

17. Can we book for groups or corporate events?
Absolutely! AirVentures accommodates large groups, corporate team-building events, and special celebrations, making every flight a memorable adventure.