• Hot Air Balloons launching

Frequently Asked Questions

Find quick answers to all your questions about our flights - booking, timing, safety, what to bring, and more. Can’t find what you need? Our team is happy to help!

Everything You Need to Know Before You Fly

Where do the hot air balloon flights take place?

All flights take off from the breathtaking Cradle of Humankind, a UNESCO World Heritage Site just outside Johannesburg and Pretoria.

What time do I need to be there on the morning of my flight?

We’ll confirm your exact meeting time the day before your flight, but it’s typically very early (before sunrise). Please arrive on time so we can start without delay.

How long does a hot air balloon flight last?

The flight itself lasts about 1 hour. You’ll witness your balloon being rigged and inflated before take-off, enjoy the stunning sunrise from the sky, and experience a thrilling landing. From arrival to post-flight breakfast at Kloofzicht Lodge, the full experience typically takes 3–4 hours.

What happens if the weather is bad?

Safety always comes first. If weather conditions are not suitable, your flight will be postponed. You can either reschedule to another available date (within 12 months) or request a refund, depending on the booking terms.

Are hot air balloon flights safe?

Yes! Safety is our top priority. AirVentures is a fully licensed non-scheduled airline, registered with the South African Civil Aviation Authority (SACAA) - Air Service Licence number N873D & G874D, and flown by experienced, licensed pilots. Flights only operate in suitable weather conditions.

Are children allowed, and are there any age or height rules?

Children are welcome if they are 7 years or older and at least 120 cm tall, and able to stand on their own during the flight. This helps ensure a safe and enjoyable experience.

Can pregnant women or people with medical conditions fly?

Pregnant women cannot fly due to safety considerations. If you have a medical condition, please consult your doctor before booking.

How do I book a hot air balloon flight?

Book online via our website or contact us directly. We’ll provide a secure payment link or bank details, along with a booking form to confirm your details.

Are private or group flights available?

Yes! We offer exclusive flights for two as well as group options. Our largest balloons carry up to 16 passengers, ensuring comfort and plenty of space for everyone. Specify your preference when enquiring.

Do you sell gift vouchers?

Yes, gift vouchers are available and valid for 12 months from the date of purchase - perfect for birthdays, anniversaries, or special occasions.

What should I wear?

Dress for the weather: long pants, comfortable shoes, a jacket if it’s cool, and a hat. Avoid loose items that could get caught during flight.

What should I bring?

Bring your booking confirmation, a camera or smartphone for photos, and your sense of adventure!

Is breakfast included?

Yes - after your flight you’ll enjoy a delicious breakfast at Kloofzicht Lodge as part of the experience.

Where does the flight end, and how do we return?

Our ground crew follows the balloon and will collect you at the landing site, returning you safely to the lodge.

Do you offer transfers, or do we need to drive ourselves?

Guests are welcome to self-drive, and secure parking is available at the meeting point. Transfers can also be arranged at an additional cost - please let us know in advance if you’d like us to organise this.